Prototype: layout and copy for the Yuvello consumer site. Not the live site. Dashed blocks are placeholders that must be replaced before launch.
Landlords
Landlord fees, in plain figures
What each level of service costs, what is included in it, and what anything outside it is charged at. Published in full, because a fee you only hear on the phone is not a fee you can compare.
Management fees
What each service level costs
Let only
[FEE TBC]One-off charge, taken from the first month's rent. Basis to be confirmed
Rent collection
[FEE TBC]Percentage of rent collected each month. Basis to be confirmed
Fully managed
[FEE TBC]Percentage of rent collected each month. Basis to be confirmed
The idea
Why we built it this way
Tenancy set-up
[FEE TBC]Referencing, right to rent checks, agreement and deposit registration
Inventory and check-in
[FEE TBC]Varies by property size. Bands to be confirmed
Check-out and deposit return
[FEE TBC]Including dilapidations assessment
Tenancy renewal
[FEE TBC]Where the tenant stays on a new fixed term
Gas, electrical and EPC certificates
[COST + FEE TBC]Contractor cost, plus any arrangement fee
Court attendance or possession
[FEE TBC]Hourly or fixed. To be confirmed
Deposit dispute submission
[FEE TBC]Where a scheme adjudication is needed
Included
What the management fee already covers
These are part of fully managed and are not charged on top. If a fee appears for any of them, ask.
- Marketing, photography and portal listing
- Accompanied viewings
- Tenant referencing and right to rent checks
- Monthly rent collection and arrears chasing
- Routine inspections and the report that follows
- Arranging repairs and instructing contractors
- Tracking compliance dates and telling you before they expire
- Monthly statements and an annual summary
This list is drafted from the service levels on the Landlords page and must be checked against the terms of business before launch. The two documents have to say the same thing.
What you should be able to check before you instruct anyone
Any letting agent holding your money must belong to a client money protection scheme and to a government-approved redress scheme, and must display both, along with its fees, on its own website. That applies to Yuvello exactly as it applies to everyone else.
Ask for the fee basis in writing: whether the percentage is of rent due or rent received, whether it is charged during void periods, what happens if the tenant leaves early, and what the notice period is if you want to move the property elsewhere. An agent who will not put that in writing is telling you something.
[CMP SCHEME TBC] · [REDRESS SCHEME TBC] · [VAT REGISTRATION TBC]
Want the figures for your property?
A rental valuation and a written fee quote from the agent who would actually handle it.